Co-op Group crowned convenience retailer of the year
Retailers within the supermarket industry have faced extremely tough competition this year, with Tesco stripping prices to increase market share and Morrison’s acquiring Argos to compete with online rivals. The Co-operative however has concentrated on its convenience-focused approach and was awarded 'convenience retailer of the year' this month.
The Co-operative Group left the Retail Industry Awards with four major prizes, including:
- Convenience Retailer of the Year
- Food-to-go Retailer of the Year
- Outstanding Achievement
- Ian Peacock crowned Store Manager of the Year
Ian Peacock, based in Appleby-in-Westmorland, was crowned Store Manager of the Year for his community work after floods hit the area last December. He showed outstanding dedication to the community, protecting his team from danger and even set up a portable pop-up shop for the 12 weeks following the floods to provide staple food items to residents who had been affected by the subsequent road closures.
The judges praised the Co-op’s innovative-focused strategy, stating it looks to become the UK’s number one convenience retailer while keeping community relationships and commitment to Fairtrade products.
Retail chief executive, Steve Murrells said: "The awards recognise the transformation of our business as we’ve improved our stores, shopping experience and food quality while delivering lower prices.
We have invested £125m in lowering prices and more to transform and modernise the look of our stores. Winning these awards is a great privilege but recognises that we are providing what shoppers want to help in their busy lives."
Fortunately for the Co-op, the UK convenience market is forecasted to grow by 2.2% in the next three years according to the Institute of Grocery Distribution (IGD).