Privacy Policy

At Access Point, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

We may collect and process the following data about you from our contact forms, or when you sign up for our newsletter or use our venue locator:

• Identity Data: First name, last name, username or similar identifier.
• Contact Data: Billing address, delivery address, email address, and phone number.
• Technical Data: Internet Protocol (IP) address, browser type, and version, time zone settings, browser plug-in types, and platform.
• Usage Data: Information about how you use our website, products, and services.
• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

How We Use Your Data

We use your Data for the following purposes:

• To provide and improve our services: This includes processing orders, managing customer relationships, and enhancing our website’s functionality.
• To communicate with you: We may send you marketing communications or respond to inquiries if you have opted in to receive such communication.
• To comply with legal obligations: We may process your data where it is necessary for compliance with a legal obligation to which we are subject.
• For analytics: To monitor website usage and improve our services (e.g., via tools like Google Analytics).

Legal Basis for Processing

We will only process your Data when we have a lawful basis to do so. This includes:

• Performance of a Contract: Processing your data is necessary for the performance of a contract (e.g., fulfilling an order).
• Legitimate Interest: We may process your data where it is in our legitimate interest to improve our services and ensure the security of our website.
• Consent: When you have given explicit consent for us to process your Data (e.g., for marketing purposes).
• Legal Obligation: Processing your data to comply with legal obligations.

How We Share Your Data

We may share your personal information with the following parties:

• Service providers: We may share your data with third-party providers who assist in providing our services (e.g., payment processors, and delivery services).
• Compliance with law: If required by law, we may disclose your personal information to relevant authorities.
• Analytics providers: We may share aggregated, non-personally identifiable data with services such as Google Analytics.

Data Security

We are committed to ensuring your information is secure. We have implemented appropriate security measures to prevent your Data from being accidentally lost, used, accessed, altered, or disclosed without authorisation.

Your Rights

Under the UK GDPR, you have the following rights regarding your Data:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Correct: You can ask us to correct any inaccuracies in your Data.
• Right to Erase: You have the right to request that we delete your Data, subject to certain conditions.
• Right to Restrict Processing: You can request that we limit the processing of your Data.
• Right to Data Portability: You can request that your Data be transferred to another organisation or to you.
• Right to Object: You can object to the processing of your Data in certain circumstances.

To exercise any of your rights, please contact us at the details provided below.

Data Retention

We will retain your Data only for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Third-Party Links

Our website may include links to third-party websites. Clicking on those links may allow third parties to collect or share data about you. We are not responsible for the privacy practices of these websites.

Do Not Track (DNT) Disclosure

Our website respects the privacy preferences of its visitors. “Do Not Track” (DNT) is a privacy preference that users can set in their web browsers. When a user enables DNT, their browser sends a signal to websites indicating that they do not want their online activity to be tracked.

Currently, our website does not respond to DNT browser settings or signals. We use Google Analytics and other third-party services to gather aggregated data about user behaviour on our site. These services may track users over time and across third-party websites, regardless of whether DNT is enabled. However, the information collected does not personally identify visitors.

If you would like to opt out of tracking by Google Analytics, you can do so by installing the Google Analytics Opt-out Browser Add-on.

Children’s Online Privacy Protection

At Access Point, we do not knowingly collect personal information from children under the age of 13 with or without parental consent. If we become aware that we have unintentionally collected such information, we will take steps to delete it promptly. Parents and guardians are encouraged to monitor their children’s online activities and ensure their safety. For any questions or concerns regarding children’s privacy, please contact us directly.

Use of Cookies

Our separate cookies policy has more information on how we use our cookies.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and, where appropriate, notified to you by email. Please check back regularly to stay informed about how we are protecting your Data.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your data, please contact us at:

Access Point: The Old Courthouse, 2A Albert Road, Southport, PR8 5BD. hello@apuk.net. 01704 544999