I oversee a sub-team in Sales Support, ensuring we offer top tier support to our customers and the sales team. This involves ensuring processes are followed as efficiently as possible, workloads are organised and problems are solved to ensure dynamic and efficient responses. I also deal with ad hoc queries from the rest of the team as I have an extensive knowledge base of the sector and our customers. This is a great place to work as I feel like an important member of the team and when I have something to say it gets listened to. I like to keep the team on their toes so I would describe myself as sarcastic, conscientious, thorough, sometimes nice but always working to deliver a fantastic customer experience.
"I, too, am an insufferable know-it-all who frequently has the urge to punch boys in the face."
I like Harry Potter, Doctor Who, eating obscene amounts of vegan food, cats and I have lived in Cyprus. McFly were a big part of my life at one time and I ended up following them all the way to Atlanta where I ‘accidentally’ stayed in the same hotel as them! I also like to give back to society and amongst other things I volunteer as a marshal in the annual Queenscourt Hospice Star Trek Walk.
IT & Sales Support Administrator