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How to Open a Kiosk
Business
3rd March 2025

Starting a kiosk business and wondering where to start? Access Point has plenty of information and advice to get you started on setting up your pop-up shop & kiosk space. Whether starting from scratch or moving to a kiosk from another form of trading, there are a number of things to consider to ensure your business is a success.

We’ve got information on everything you need from regulatory requirements to booking forms and everything in between to ensure you provide the best customer experience and create a business that booms!

 

Please bear in mind that the following info is not all encompassing, but can be used to aid decision making.

Engagement

When starting a kiosk business, you’re provided the platform to engage with the public - but how exactly do the public become customers? Here are some questions worth asking yourself:

What are You Promoting or Selling?

Yes, this is a simple question, but do you understand the regulations surrounding taking your products or services to the market? 

  • Do you need a licence or approvals for the product or service? 
  • What display and storage is required? Is cold store required? Do you need secure storage?
  • Do you need to display certification alongside health and safety information? And do any staff need specific training to allow them to sell the product or service?
Who are Your Audience?
  • Do you know who would want to buy your product or service?
  • Is it specific to gender, age or group?
  • Will the kiosk build need to be adapted to service the targeted demographic?
Where are Your Audience?
  • Do you know where your target groups are?
  • Do you know their shopping or journey habits – retail parks or leisure venues, town and city centres, sporting arenas, train stations, etc?
  • Do you have the geodemographic information to help decision making?
  • Have you visited the area to check it has the desired audience / footfall?
Design

Let’s get into some things to take into consideration when choosing a design for your kiosk:

  • Construction of the kiosk should be of high quality, legal and permitted materials.
  • Ensure the kiosk is built to the permissible area allowed by the host in the booking / contract
  • Understand what is and isn’t allowed by the venue, height of structure, permanent fixing to the floor or wall etc.
  • Do not create any trip hazards or obstruction to customer flow.
  • Ensure you comply with all regulations: fire regulations, health and safety, DDA (Disability Discrimination Act), etc.
  • Understand how to deal with waste materials including waste water
  • Bring your brand to the fore.
  • Ensure it is accessible and inviting.
  • Use exciting designs, colours and lighting to attract customers.
Requirements
Booking & Enquire

So, what exactly will you need before booking?

  • Full kiosk design specification (CAD drawing) and list of materials used. 
  • Professional indemnity cover and/ or Public Liability insurance.
  • Requisite licenses.
  • Electrical and/or gas equipment breakdown.
  • Fire Safety Certificate, Class 0 or Class 1 
  • PAT Test certificates for all electrical equipment and/or proof of purchase for all new equipment being used.
  • Gas safety certificate if gas is being used.
  • Fire extinguisher to the correct specification for the build of the kiosk/venue.
  • Risk Assessment (RAMS) and Method Statement.
  • Health and safety certificate.
  • HSE approved Law poster or copies of equivalent leaflets.

Please check for any additional venue requirements with your Access Point Account Manager before you proceed.

Ready to Go

So, now you know how to open a kiosk! You’ve got it designed, built and selected your venue. But when should you launch? 

  • Is your product/ service date specific? Don’t miss out on that peak period!

Either way, start thinking about getting your message out there.

  • Target social media and tag specific groups of interest.
  • Reach out to influencers and local press.
  • Get the support of your friends and family.
  • Make use of branded packaging with your business details included.
Starting a Kiosk Business with Access Point

If you’re on the hunt for a promotional space to set up your business, Access Point can support you. We help businesses find a range of sites including kiosks, Pod promotional spaces, mobile catering sites and more. So before starting a kiosk business, be sure to reach out!

Learn more about us and how we can help on our website or contact us for more information by calling 01704 544999 or emailing hello@apuk.net.

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